Reviews
List of Services
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★★★★★ Great work!★★★★★
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★★★★★ Grate place, good work!★★★★★
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★★★★★ My Lexus RX350 has a little more than 200k in mileage and Rich keeps it running like new. I recently called him, concerned about check engine and VSC warning lights showing up as I drove, and he was able to schedule me in quickly for diagnosis of the problem. Turned out one of my car's ignition coils needed replacement and Rich took care of it the same day, at a very reasonable cost. I've been a satisfied Machado's client for years. I drive over 25 miles to have my car serviced and it's well worth the trip. I wouldn't take my car to anyone else.★★★★★
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★★★★★ This is the place to go for professional and honest repair service. The best.★★★★★
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★★★★★ Excellent★★★★★
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★★★★★ Very professional Communicates accurate estimates and time to complete repairs. Would recommend the repair services to any prospective customer.★★★★★
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★★★★★ The owner is so patient and explains every detail, called twice before going, after receiving 3 times the price at dealership- price is right, service is excellent, great customer service★★★★★
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★★★★★ Reliable and honest.★★★★★
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★★★★★ The service at Machado's Auto Care is always top notch. I drive over 30 minutes for my car's service and it's worth every mile!★★★★★
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★★★★★ Rich knew exactly what the problem was on a test run. He got the part and fixed it within 2 days. Great Job Again Rich★★★★★
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★★★★★ The service was exceptional as usual. Rich is very good at diagnosing the problem and resolving issues. The professionalism is second to none. It is really comforting to have an auto repair specialist that is affordable and reliable. I highly recommend Machado’s for all of your Auto repair needs!★★★★★
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★★★★★ Always great service!!★★★★★
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★★★★★ The service was quick and efficient, thanks!★★★★★
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★★★★★ Thanks for servicing my vehicle, you were promp and priced reasonable.★★★★★
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★★★★★ Great as ever!★★★★★
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★★★★★ He was extremely nice and told me point blank what needed to be done in the future and when I needed my next oil change! Very professional!★★★★★
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★★★★★ Consistently reliable, helpful, with timely communication★★★★★
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★★★★★ Rich was above and beyond! He gave us a fair price for exceptional work and even squeezed us in on a busy day so that we would be set for a road trip. If you are looking for a reliable and dependable place to take your vehicles check out this place.★★★★★
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★★★★★ Excellent service.★★★★★
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★★★★★ Rich was able to take care of me the same day and get the part I needed the next day. He's very knowlledable and cares about his business and reputation. It was so nice to find a mechanic when I moved back to Garland.★★★★★
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★★★★★ Would highly recommend. I don't really trust people too often but I feel like I could trust this place.★★★★★
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★★★★★ Dependable prompt service★★★★★
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★★★★★ I will be a repeat because of their service and honesty★★★★★
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★★★★★ Fast. FAIR. Friendly. Who could ask for more?★★★★★
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★★★★★ Right as always!★★★★★
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★★★★★ This is the only place I’ll take my car to in the Dallas region. Rich is straightforward, honest, and does an amazing job with my car every time I come in.★★★★★
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★★★★★ I have tried MULTIPLE mechanics for years and all they do is take my money and never really fix my trucks issue. I have to tell you I feel confident about his work. He explain with detail the issues my truck has been having and was able to warranty his work . He did an amazing job !!! He has gain a loyal customer from now on.★★★★★
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★★★★★ Great service★★★★★
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★★★★★ Excellent★★★★★
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★★★★★ Efficient, ethical, friendly and fair.★★★★★
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★★★★★ Professional Service!★★★★★
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★★★★★ Machado's is a very professional trustworthy business. You feel welcome & appreciated from the first point of contact. We have trusted this business for several years & have always been treated fairly.★★★★★
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★★★★★ As always, Rich took great care of my car.★★★★★
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★★★★★ Great service!★★★★★
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★★★★★ I was referred to this place. Wow I must say I my experience far surpassed expectations. Great service, honest, trustworthy!★★★★★
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★★★★★ Great service. Rich responded to my request promptly and was concerned with the repairs.★★★★★
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★★★★★ Rich was fantastic! I took my car for a pre-purchase inspection and he was very thorough and honest. Very kind, straightforward person with reasonable rates. Would highly recommend.★★★★★
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★★★★★ Professional, friendly, fast, and accurate.★★★★★
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★★★★★ Awesome service!★★★★★
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★★★★★ Great service... nice owner...highly recommend★★★★★
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★★★★★ Rich Machado offers excellent service, combining technical skill and experience with courteous attention. I take my car to him for all its service needs, even regular oil changes, because I know I can rely on his expert eye to keep my 2008 Lexus in top running shape.★★★★★
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★★★★★ Great place for auto repair and fast and friendly service. Outstanding customer service overall just an excellent experience. Thanks Rich★★★★★
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★★★★★ Great job★★★★★
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★★★★★ Service here is professional, prompt and polite. This is a shop you can trust.★★★★★
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★★★★★ Very kind, explains in detail what is wrong with your car very fast and efficient very reliable I would recommend to anyone Machado’s Auto Care.★★★★★
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★★★★★ Excellent service and very reasonably priced. We will return! Thanks Rich!★★★★★
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★★★★★ Rich is the best mechanic I have had the pleasure to do business with. Always professional and the you never have to second guess the if the repair was done correctly. His fees are are more than reasonable. Keep up the awesome work.★★★★★
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★★★★★ RIch and his team are a true blessing, I've taken all our vehicles to them and always gotten quick, superb work!★★★★★
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★★★★★ I took My Jeep up to Machado's because of a check engine light. Machado's diagnosed the problem and repaired the issues. Now My Jeep is running like new. From now on Machado's will be the only place I will go. Thanks for the great service!★★★★★
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★★★★★ Great work and Great service★★★★★
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★★★★★ I go see Rich for my car issues because I know that I am going to get an honest assessment. He knows what he's doing and won't try to upsell you on unneeded maintenance. Take your car to someone you can trust!★★★★★
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★★★★★ Great service and explanation of what work was completed.★★★★★
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★★★★★ I've taken my Kia Rondo to Rich a few times for service. He is very knowledgeable and friendly. The work gets done quickly and well. It's nice to have friendly service that I can trust at a good price. I like to send my business to small businesses, especially now when so many are struggling, so I am really glad that I found Machado's last year and will be going there for years to come.★★★★★
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★★★★★ Outstanding customer service! Rich listens and cares. He's my go to mechanic for any repair. He's methodical and pays attention to detail. If you are unsure about what kind of repair your vehicle might need, go to Rich. He's honest and will diagnose the issue and provide a solution. His prices are fair and comparable to other shops BUT you do not get the same knowledge, care and honesty anywhere else, period!★★★★★
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★★★★★ Outstanding customer service! Rich listens and cares. He's my go to mechanic for any repair. He's methodical and pays attention to detail. If you are unsure about what kind of repair your vehicle might need, go to Rich. He's honest and will diagnose the issue and provide a solution. His prices are fair and comparable to other shops BUT you do not get the same knowledge, care and honesty anywhere else, period!★★★★★
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★★★★★ Excellent repair service. I will recommend Machado’s to all my friends!★★★★★
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★★★★★ I appreciate the prompt, dependable service at a reasonable price.★★★★★
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★★★★★ Mr. Rich would be a definition of a true business owner . I’m he was very straightforward with what I needed for my vehicle and gave a me a professional option . Even though I decided not to repair my vehicle due to the situation he made me feel comfortable in my decision making .★★★★★
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★★★★★ Rich has always treated me right. I had AC cooling problems . He topped off my freon several times but still couldn't find the leak anywhere. He reluctantly had to pull off the dash to fix the problem. He is reasonably in pricing but unmatched in his dedication to God service. I highly recommend him to all!!!★★★★★
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★★★★★ Honest and very professional mechanic. Highly recommend shop.★★★★★
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★★★★★ Being new to the area had to get my truck state safety inspected, Rich did a great job informing me of the process. Would trust them with future maintenance service.★★★★★
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★★★★★ Rich is an honest mechanic that will do his best to get your car in good shape.★★★★★
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★★★★★ Spotless shop. Comprehensively knowledgeable and helpful. Flexible scheduling and reasonable pricing.★★★★★
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★★★★★ Very friendly and great service!!!★★★★★
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★★★★★ Mr. Machado found the problem, apprised me of the cost before doing the work, and finished the job on time. He is now my “go to†auto mechanic.★★★★★
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★★★★★ We took our car in thinking something big was wrong, turned out it was something very simple. Rich could have easily taken advantage of us & we would have never known, but this is something you never have to worry about when taking your car to him. Not the first time we have been here & definitely will not be the last.★★★★★
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★★★★★ Best place for good work and customer service. I totally trust Machado's for attention to my vehicle!!★★★★★
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★★★★★ Thanks★★★★★
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★★★★★ They were kind, thorough and professional. He explained in detail what our car needed and charged us a fair price. The shop has a comfortable waiting room, the entire facility is so clean and inviting. We'll be back again for any and all of our car needs. I felt very well taken care of and I especially appreciated that he didn't try to up sell me on things I didn't need. Awesome place!★★★★★
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★★★★★ My 2000 Ram pickup wasn't cooling the cab like it used to. Rich found low freon but couldn't find ""real"" leak. It worked good on the way home from his shop. The next few days it★★★★★
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★★★★★ He was very polite & helpful & very detail as in what will happen & how long will it take for my car to be ready! I'm glad I went 2 his shop because even though he told me I needed a appointment he told me 2 come anyways & he will take care of my car even when I call him @ the last minute! He did a great job & when it was time 2 pick up my car he explained everything he did. All I can say is Rich thank you for your HELP I'm very grateful for what I did for my car & being an honest man!★★★★★
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★★★★★ Rich is a very , very honest and profesional Technician , He is the oposite to the dishonest mechanic guys that I have been dealing with, only very few in the US like him !★★★★★
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★★★★★ Professional work without compromise. The AC went out on my 2007 Honda Odyssey van. They were able to work me in without an appointment then call me with the diagnosis and plan of repair later in the day. The AC compressor clutch had gone out. They will not repair the clutch alone one a car with my mileage (140,000) since it is likely that the compressor led to the failure and would probably have to be changed after the clutch was changed and run. They will not replace a compressor without also changing out several other parts that might have gotten damaged from the failing compressor, eg condenser (my van has a front and rear condenser for rear AC). The estimate was $2400. Just about what the van is worth wholesale. They could have just replaced the compressor (comes with clutch) and risked another part failure which would bring me back for another repair, over and over. Instead explained the entire situation to me and charged me nothing. Ordered the compressor on Amazon (about half the cost of what the auto parts places wanted for it) and getting a shade tree mechanic to replace it for me. Total cost about $400. I hope it lasts a while.★★★★★
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★★★★★ It's a wonderful feeling to know that you have entrusted an honest person to take care of your vehicle, and in essence, you. Thanks Rich!★★★★★
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★★★★★ Thank you Rich for awesome service and a kind heart. Rich continued to search for answers until the problem with my car was solved. If you need a person to tell you the truth I recommend Rich★★★★★
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★★★★★ My car had some damage from the minnesota winters causing rust to occur and break off certain pieces, he replaced some parts, and honestly, when I turned on my car, I was confused because my car has never been that quiet when it started up in years! It's awesome, he does amazing work! The true test will be when it rains, but for right now my car runs like a dream! Highly recommend!★★★★★
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★★★★★ Rich knew precisely where to look when I told him the issues I was having. He also was able to quickly diagnose and present concise and accurate costs to complete the work. I’ll be back when I have any more car issues.★★★★★
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★★★★★ This man gave me a free oil change on my second visit to his shop. I was so grateful for such generosity. You almost never get those kinds of offers from anywhere?★★★★★
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★★★★★ Fast, friendly and tustworthy service!★★★★★
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★★★★★ Great service! Extremely clean and efficient! Mr. Machado was great to deal with and I highly recommend him for all your car needs.★★★★★
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★★★★★ I highly recommend for all your car needs! Very clean, professional and efficient. Thank you.★★★★★
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★★★★★ I highly recommend for all your car needs! Very clean, professional and efficient. Thank you.★★★★★
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★★★★★ The big guys said, “it doesn’t work you’ll have to replace it, that’ll be $360.†Rich said, “It doesn’t need to be replaced, i can fix it. That’ll be $49†Why go anywhere else?★★★★★
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★★★★★ Always fast, professional, and right!★★★★★
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★★★★★ My engine light suddenly went on and after inquiring in a few places in Dallas, I decided to go with Machado's, and here's why: There is a real human being who answers the phone. His name is Rich, and when I asked him if I could bring my own part, he responded that they don't do that and explained the liabilities he has incurred when customers bring their own parts. He was honest and forthright and I knew that if I brought my car to him he would fix it correctly after listening to him talk. It's old school to have a real human being in their business answer the phone and it is rare, but I was grateful, and now my car runs great and I am not worried about driving it. Five stars. I'd go there for service anytime.★★★★★
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★★★★★ Great work and great service at reasonable prices. Highly recommend!★★★★★
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★★★★★ Rich and his team are always honest, straight forward and professional. I appreciate that he is able to stay open during the pandemic and I was able to get some much needed service to my vehicle while it is not in use every day. Thank you Rich!★★★★★
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★★★★★ Very professional, fast, clean facility, friendly staff, and very reasonable prices!★★★★★
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★★★★★ Always professional and the repairs are always done right the first time.★★★★★
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★★★★★ Get To Machado's, And Get There Quickly! ! ! Literally, we were referred to Rich's due to a fuel pump accident. Rich's replacement of the fuel pump was prompt, clean, and flawless. Even his entire operation is clean & expedient. This all was important to me because I am very meticulous about Marcia's car. Here recently, when it came to repairs of the radiator and to the power-steering system. There are 3 factors that caused me to determine that I Am/We Are indefinite clients. 1) Value- the price paid was less than the initial quoted price. 2) Professionalism- he even answers the phone in a professional way. 3) Quality- his repairs seemed even better than when the car first came off the assembly line. P.S. Drive, Push, Tow, Pull, or Drag It...I don't care how you get it there, just get to Machado's ASA You Can!!!★★★★★
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★★★★★ Always reliable. Always professional.★★★★★
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★★★★★ Fast and reliable car service★★★★★
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★★★★★ How do you trust someone when you have no idea what they’re talking about? Talk to Machado’s Auto Repair! Excellent experience! Took our Lexus in to have the engine checked (it was making a weird noise). Machado’s diagnosed the problem and fixed it quickly| same day in fact. Throughout the process the communication was excellent. Got an exact quote and clear expectations of when the car would be ready (it was actually ready earlier than expected). Saw a video of what was wrong and looked at the faulty part after it was replaced. Most importantly the weird noise was gone! Machado’s has my repair business going forward for all 4 personal cars and 5 business vehicles.★★★★★
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★★★★★ I drive from little elm to get my car serviced at Machado auto care. I know my car will be serviced properly and not be over charged for stuff I really don’t need .★★★★★
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★★★★★ I was in and out in about 20 min. Perfect for a lunch break. AND they charged me about $15 less than other places. No complaints from me.★★★★★
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★★★★★ Always professional, on time, informative, and friendly.★★★★★
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★★★★★ Very professional and helpful. Rich runs a clean and good shop. Would recommend to anyone.★★★★★
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★★★★★ I just moved to Texas, from California, where I had taken my cars to Livermore Machado’s for many years. Fortunately, my new home is very close to the Machado’s Auto Care in Garland, so I can still enjoy the same great service. This time, I just had an oil change and the state inspection done, but I will be taking my car to Machado’s in Garland from now on. I look forward to many more years of great Machado’s care for my car.★★★★★
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★★★★★ I've known Rich Machado since childhood and have to say he was always the ""go-to"" when I had technical questions about my vehicles. He is the most honest and knowledgeable Automotive Professional that I know.★★★★★
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★★★★★ Best Mechanic in Texas. He explains what he intends to do and always gives options and prioritizes them. I can honestly say I trust this shop and know that I my car and my wallet are in good hands.★★★★★
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★★★★★ Amazing service as always Rich! Would never go anywhere else.★★★★★
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★★★★★ Mr. Rich is an honest person. I can only highly recommend him to everyone that has problems with their car. I will definitely always come back. He made a big change to our car.5*★★★★★
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★★★★★ He is has great customer service. And the cars are doing great.★★★★★
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★★★★★ Great customer service and quality work.★★★★★
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★★★★★ I was here from out of the state and experienced mechanical problems and knew no one. After researching the internet I decided to go see Rich at Machado's. My experience turned out to be very satisfying. Rich was very professional, honest, fairly priced and fast. I recommend him highly.★★★★★
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★★★★★ The computer in my 2000 Dodge Ram died. Rich installed a new one and tested long enough to see it failed. He installed another and kept testing till it proved reliable. After traveling 4000 miles on vacation, I am very pleased with his devotion to his customers.★★★★★
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★★★★★ Great prices! Wonderfully service!★★★★★
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★★★★★ Machado's is amazing! It was quite a drive for me but well worth the trip. The dealership wanted to do more than what was actually needed. Machado's found the problem and repaired it without having to buy new parts saving me LOTS of money.★★★★★
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★★★★★ Rich is amazing! It was quite a drive for me but well worth it. The dealership wanted to do much more than what was actually needed but Rich repaired the part without having to order new ones saving me LOTS of money. He's my car guy from now on!★★★★★
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★★★★★ Great service★★★★★
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★★★★★ Good work at a fair price.★★★★★
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★★★★★ Great, honest and fast. Brought a cargo van to him thinking I needed new shocks. Instead of simply agreeing with me and charging for unnecessary repairs, he stated the replacement was not needed at this time- that the shocks still looked relatively new. I will continue to take my vehicles there not only for regular maintenance (oil change, inspections, etc.), but for larger repairs as well. He has won me over and gained a customer for life. Thanks Machado!★★★★★
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★★★★★ Great communication, easy to get in, fast to get out. Repairs even cost a little less than quoted by other shops. Very happy all-around.★★★★★
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★★★★★ Rich is very nice, honest and does good work with fair prices.★★★★★
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★★★★★ Rich is great! He explained in detail what was wrong with my car and even videoed a leak so I could see it. I trust him absolutely with my vehicle!★★★★★
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★★★★★ A great job★★★★★
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★★★★★ Rich was superb. Got my state inspection done quickly but not before topping off my oil and transmission fluids. Didn’t try to upsell me on the spot and offered to email me a quote for fixing leaks★★★★★
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★★★★★ Rich is fantastic. I took a 15 year old car that seemed to have a rough engine when the A/C was one... and said - ""my new grandbaby in Iowa will be riding in this car, please look at everything!"" He could have told me anything and I'd have had it ""fixed!"" - He saw nothing and charged me very little for the time it took to check the car out - including driving it for. It gets no better than this - honesty and integrity! Get my business next time!★★★★★
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★★★★★ Very fast, efficient, affordable and, above all, trustworthy. Rich had every chance to overcharge, but instead of doing so gave me a great price and was swift and direct. Not usually used to this level of service without having to pay the Sewell or Toyota Repair Service price tag. Will definitely be back.★★★★★
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★★★★★ Rich was truly amazing!!! I took my Honda in for a diagnostic because my car was stalling and turning off randomly while driving, I was was giving up on finding a solution and Rich was able to fix my car within the hour. Truly great work and I could not be more pleased. I would hands down recommend him to anyone!!!★★★★★
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★★★★★ Mr. Rick got my A/c back blowing cold air! Highly recommend him!★★★★★
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★★★★★ As always, Rich made the repairs in a reasonable amount of time and at a fair price. He is trustworthy and does excellent work. Whenever we have had issues with our vehicles he has been able to get us back on the road quickly.★★★★★
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★★★★★ The owner Always answers the phone with a chippy happy tone. I found him for a friend who has a Mazda Miata. He has done so many little things that previous owner screwed up. At such a reasonable price. He tells it like it is. GIVES options. If it's not broke he isn't going to fix it and charge you.★★★★★
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★★★★★ I couldn't be happier with the work done on my car. It looks brand new, I cannot fault their work.★★★★★
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★★★★★ Rich does fantastic work, is very knowledgeable, and has integrity. I appreciate that he takes the time to explain everything in great detail. No one will be working on my truck except for Rich! Thanks again Rich!★★★★★
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★★★★★ I recommend this place highly! very courteous and professional!★★★★★
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★★★★★ Great work done well and in a timely manner! Will use this shop again!★★★★★
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★★★★★ Awesome person and always working for the benefit of the customer. Thank you!!★★★★★
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★★★★★ Great service★★★★★
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★★★★★ Great service and finished early! Thanks Rich★★★★★
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★★★★★ Great customer service.★★★★★
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★★★★★ Awesome as always. Provides the best customer service you could every as for. Thanks for all you do!!★★★★★
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★★★★★ Best mechanic I've found very high integrity and honest★★★★★
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★★★★★ Great service! highly recommended★★★★★
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★★★★★ Took my car in for a/c repair. Excellent and quick service. Owner showed me the part and exactly what he would be doing. Highly recommend.★★★★★
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★★★★★ Rich is a great mechanic & very fair with his pricing. My wife's air conditioner went out one day, I was able to drop it off the next & get it back the following day. This is my 2nd time to go to him & both times I was not disappointed. Do yourself a favor & take you car to him for anything & everything.★★★★★
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★★★★★ Great servie★★★★★
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★★★★★ Personable and great service every time!★★★★★
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★★★★★ Rich did a great job doing a pre-sale inspection for me for a used car. He was thorough in his inspection and explanation. It really helped me with my decision on the car purchase.★★★★★
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★★★★★ I went in for a state inspection. Rich went over my bike with me and didn't overcharge or try to add on some bogus fee or try to sell me some part that I don't actually need to replace. Although this isn't a bike shop, I'll continue to bring ALL of my vehicles to Machado's first.★★★★★
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★★★★★ I had Rich replace a bad timing chain on my f-150. It was an expensive fix but but the price rich gave me beat the dealer by 1500 bucks...so I took a shot with Machado given how pleased I was with him up to this point..seemed very trustworthy. I left my truck with him on a Monday morning..was pretty much promised it back on Wednesday and was totally surprised that I did in fact get it back on Wednesday..I was happy with everything but waited till the weekend to put about 300 miles on it to see how I felt...man..I was I happy. Customer service is amazing..I felt safe leaving my truck with him..very clean shop..I can tell he takes pride in what he does and pleasing customers. He never pressured to get a sale or promised things after the chain replacement that I was hoping for like my poor gas mileage going back up and certain issues I was hoping that the chain replacement would fix....just to get a sale. 100% satisfied all around doing business with Rich...I found my new mechanic shop! Thanks rich!!ðŸ‘ðŸ‘★★★★★
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★★★★★ Always a pleasure to have you work on my vehicle. I'll be coming to you many more times in the future.★★★★★
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★★★★★ Great place to take your car for up keep and repair. I find that I feel more comfortable at this place than others and feel Rick is quite trustworthy.★★★★★
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★★★★★ Rich did a great job getting my BMW repaired and back to me! Thanks!!!!!★★★★★
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★★★★★ This is the second vehicle we have had fixed with rich. Have never had a problem with his work. Rich has very high integrity and tells you truefull what your car needs. I will always take my vehicles for repair to rich... You should too....★★★★★
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★★★★★ Always professional and the best mechanic ever.★★★★★
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★★★★★ Great prices, great employees, & was able to work me in same day!★★★★★
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★★★★★ The service I receive from Rich at Machados Auto is always prompt, professional, & honest! Thank you!★★★★★
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★★★★★ Took my truck in to get diagnosed...was very thorough and helpful in explaining the diagnosis to me. Very professional...much different from your average mechanic shop★★★★★
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★★★★★ Rich was very nice, professional, and quick. The atmosphere is nothing that I have seen for auot shop, very nice, comfortable and clean. Fresh ground coffee, all makes nice for the wait although mine was quicker than thought, thank you Rich. Would have no second thought about taking my car back to them.★★★★★
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★★★★★ Rich did awesome checking my car and letting me know what exactly is wrong with it. Very nice and professional guy!★★★★★
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★★★★★ My 1964 Plymouth loves going to your shop. She gets tender loving care and the best of care !!!!★★★★★
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★★★★★ Always awesome service and friendly staff.★★★★★
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★★★★★ I found Machado's about 2 years ago and continue to go aback there as I found that he has a great way with customers and gives more than the average shop or dealer even. He helped get my car's issue with the ""check engine"" light cleaned up where several other places, including a dealer of my make, didn't get it done. I will continue to go back there due to his knowledge and willingness to explain what is going on. Jim V.★★★★★
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★★★★★ Very professional, fast service. Will be using again if there is a need.★★★★★
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★★★★★ I recommend Machado's Auto Care. Clean shop, Rich is friendly, does great work, and at a fair price.★★★★★
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★★★★★ 5 STAR SERVICE!!! It literally doesn’t get any better!★★★★★
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★★★★★ Great service at Machado's! This is the second time I've taken a vehicle into Machado's and both times Rich has been very helpful in not only diagnosing the issues, but also providing additional details to help me understand fully. Also, if you have to spend the time here during the repair, the waiting room is very cozy.★★★★★
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★★★★★ Smart, dependable, professional.★★★★★
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★★★★★ First-rate service -- trustworthy, reliable, honest, and great quality.★★★★★
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★★★★★ Always there to help and completely reliable. Very Honest and knows his stuff.★★★★★
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★★★★★ Machado's is now my favorite car repair shop in Dallas. Rich is professional, straight-forward, and accessible, plus he does excellent repair work! I feel really lucky that Machado's is close to where I live -- it will be my go-to shop for sure.★★★★★
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★★★★★ I always receive prompt, professional and honest service from Rich! Thank you.★★★★★
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★★★★★ Will tell everyone to stay away★★★★★
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★★★★★ The service is provided by knowledgeable and competent personnel. The pricing is consistent with what is expected.★★★★★
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★★★★★ Really nice waiting room, and very well kept. The gentleman at the front desk seemed like a normal honest dude. Good vibes.★★★★★
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★★★★★ Great service as always!★★★★★
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★★★★★ Awesome job, quick, professional, fair price. Trustworthy.★★★★★
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★★★★★ Great service! Price was good and they fixed my vehicle the same day. The shop was super clean. I highly recommend!★★★★★
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★★★★★ I am so glad I chose Machado's for advice on my used car. The service was excellent and very fair pricing. I will definitely be using for future needs. Thank you Rich.★★★★★
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★★★★★ I was attempting to purchase a vehicle from out-of-state. I asked Rich to perform a pre-purchase inspection of the vehicle before I flew 1,000 miles. I am sure glad I did. Rich gave me a very honest evaluation that saved me from making a costly mistake. I would gladly do business with Rich again!★★★★★
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★★★★★ Very friendly, fast and honest mechanic. Direct and explains the problem well. I was really impressed and will be taking my car to this shop in the future.★★★★★
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★★★★★ Great service definitely will be using them again!!★★★★★
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★★★★★ He examined the overheating problem on my crappy 2005 Honda Civic as if I had brought in a new Lexus. Helpful, good atmosphere.★★★★★
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★★★★★ Great experience, great price, & honest business. Will definitely be going back for anything needed down the road.★★★★★
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★★★★★ Good job★★★★★
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★★★★★ Second time using Machado's Auto Care and I give it 5 stars!!! I recommend to everyone! Rich has the best customer service which you don't get anymore!★★★★★
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★★★★★ Rich was very friendly and helpful. I took a used vehicle to him for a pre-purchase inspection and he was very thorough and made sure to tell us everything we needed to know about the vehicle. If you live in Garland and need a mechanic, look no further!★★★★★
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★★★★★ Very overpriced charges more than a Dealer.★★★★★
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★★★★★ Would not trust anyone else with my car!★★★★★
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★★★★★ Excellent service, fast, and great prices!★★★★★
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★★★★★ Great service★★★★★
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★★★★★ Always the best service and job well done. Keep up the great work.★★★★★
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★★★★★ Always prompt, friendly and professional!★★★★★
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★★★★★ I have taken all of my autos to Rich. He does an awesome job of isolating mechanical problems and is fair and honest with all of his recommendations. I highly recommend Machado's and will continue to rely on Rich's expertise and advise.★★★★★
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★★★★★ Rich is exactly what someone would want to find in a mechanic/shop owner. Knowledgeable, professional, fair, communicative. He’s the only person I’ll trust my car to.★★★★★
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★★★★★ I had a diagnostic done on a used vehicle I was interested in buying. Machado provided an unbias and honest opinion on the vehicle.This is a very dependable mechanic. I will be coming back for further diagnostic work and more.★★★★★
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★★★★★ Excellent Service!!!★★★★★
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★★★★★ Great service★★★★★
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★★★★★ Friendly, helpful, and professional (as always!).★★★★★
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★★★★★ Friendly, helpful, and professional!★★★★★
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★★★★★ Highly reccomend Machado's Auto Care! Rich is very knowledgeable and guided us step by step on what was wrong with our a/c , he's very honest and won't loop around the problem like most, recently moved out here and he will be my go to when my car needs further maintenance, I'm not one to leave reviews but he truly made my day and now I can chill in my cool car Thanks Rich!ðŸ™★★★★★
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★★★★★ Highly reccomend Machado's Auto Care! Rich is very knowledgeable and guided us step by step on what was wrong with our a/c , he's very honest and won't loop around the problem like most, recently moved out here and he will be my go to when my car needs further maintenance, I'm not one to leave reviews but he truly made my day and now I can chill in my cool car Thanks Rich!ðŸ™★★★★★
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★★★★★ Rich was a very helpful and an extremely professional mechanic/owner operator of this location. I brought in my wife's Honda Odyssey to get some motor mounts replaced he was done in less than A-day, and because of that I then brought back my Yukon XL to have the front and rear AC fixed for the hot summer for my children. Rich thank you for that wonderful experience hopefully I don't have to see you soon but if it's ever needed I know where I will bring my business God bless.★★★★★
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★★★★★ Machados offer great customer service with attention to customer questions and concerns. I plan to make them my go to place for all my Wranglers needs. Can't say how please and impressed I have been with their service.★★★★★
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★★★★★ Quick service, friendly attitude.★★★★★
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★★★★★ Rich is a professional, honest and trustworthy guy. He saved me from getting screwed at Firestone at Firewheel.. I'll always take my car to Rich with any problems that I have!! :)★★★★★
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★★★★★ Very thorough and thoughtful. He worked hard to complete my repair and give it overnight to verify that all repairs were successful. The car was clean and ready when indicated. Thank-you very much Rick for your professionalism, care and concern. It is at the heart of great customer service.★★★★★
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★★★★★ Machado’s Auto Care is great. I just moved to Dallas not too long ago and it was hard to find a trustworthy mechanic. Luckily I found Machado’s Auto care. The owener, Rich, was friendly, professional and trustworthy. He went above and beyond to help me fix my AC with a reasonable price. He explained to me what went wrong with my car and what needed to be done. I’m glad to finally found the place that I can bring my car every time I have problems.★★★★★
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★★★★★ Transmission' was replaced . I talk to the Mr. Rich about the vibration my Acura was doing.. I was told to drive my Acura for a few weeks., and if the vibration was still going on he needed to replace the mounts with ACURA MOUNTS. Called Mr. Rich on 6/28/18. He now told me that he has to charge me over $300.00.. to teplace the mounts... Who works on and ACURA TL. and DON'T PUT the original parts back on the ACURA. I'M A 56 YEAR OLD DISABLE WOMAN. I WAS TOLD ONE THING ABOUT MY CAR. AND NOW MR. RICH HAS A CHANGE OF WORDS... NOT FAIR..PLEASE HELP...★★★★★
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★★★★★ Always awesome service. Thank you!!★★★★★
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★★★★★ Nice shop (clean), customer service was great, we highly recommend this shop.★★★★★
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★★★★★ good★★★★★
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★★★★★ Great People, Great Timely Service!!★★★★★
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★★★★★ I am used to expect the best from you, but do welcome the opportunity to express my appreciation for your fine work.★★★★★
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★★★★★ Excellent service! Rich treated my car like his own.★★★★★
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★★★★★ Went out of the way to help us when we broke down, cleanest shop I've ever seen as well and very professional. Would recommend to all our friends.★★★★★
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★★★★★ I took my car in because my a.c. wasn't working, prior to this I had already taken it to Meineke to get fixed but they didn't fix a thing, my car got worse. We'll I called Machado's and we set a date when to bring my car in, took it in for service and sure enough my compressor wasn't working. I'm so glad to have found Machado's because now my a.c. is cooling like it should had from the very beginning. Thank you Rich for helping me! I recommend Machado's to EVERYONE who's looking for great service!★★★★★
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★★★★★ Rich takes great care of us!!1★★★★★
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★★★★★ I have never had the quality of service that Rich gives my family vehicles are he does. Rich is just awesome.★★★★★
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★★★★★ Rich is just a gem. I would recommend him to anyone. He is just awesome. And treats his customers with care. And does fantastic work★★★★★
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★★★★★ Called for an appointment and was able to get one the same day. Yea! Fast, professional, courteous service at better than a fair price.★★★★★
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★★★★★ Rich got me out of the '' DOG HOUSE'' had been to other mechanics 3 to be exact including the Chevy dealership but no one could seem to find the problem because there wasn't a light on to tell the other mechanics what exactly was wrong. Found Mechados on line, read the reviews and called Rich up and he assured me he could fix my headache, my ''WIFE''. She constantly complained about her Blazer running rough. Long story short, vehicle is running smoothly again. Thanks Rich★★★★★
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★★★★★ Would not take my cars anywhere else! You will not find anyone more honest and trustworthy than Rich.★★★★★
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★★★★★ Great and very quick experience with Rich! Not to mention the location is really nice with good, free coffee. :)★★★★★
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★★★★★ The whole experience was quick and easy....and the coffee just right. Thank you!★★★★★
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★★★★★ Rich is very knowledgeable on all types of vehicle repairs, maintenance, etc. and is willing to take the time to discuss your needs| I have now taken 3 of my vehicles to Rich and he has been fair, honest and trustworthy.★★★★★
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★★★★★ Very professional!!★★★★★
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★★★★★ Rich is extremely knowledgeable and breaks down everything for you if you are not mechanically savvy. Waiting room was nice and clean with comfortable chairs and Apple TV to make the time go by. Glad he will be my mechanic going forward. Honest and integrity are a rarity these days.★★★★★
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★★★★★ Thank you Rich for your outstanding service on my CRV! I was told that I may have a bad rear wheel bearing and after checking it out, you called me to give me honest feedback that it was not in fact bad. I appreciate your integrity and will bring all of my vehicles back for service in the future!★★★★★
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★★★★★ Rich clearly cares about customer service and the work was exceptional. Highly recommend Machado's!★★★★★
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★★★★★ Repeat customer will always trust Rich with my Car. Does good work at affordable prices. Thanks Rich★★★★★
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★★★★★ Another great job done by Machado’s auto care. It is worth the drive from Little Elm knowing my car will be serviced properly. Thank u.!!!★★★★★
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★★★★★ Rich, as usual was right on! I didn`t even have an appointment. I told him what I needed done, he gave me a price quote & time frame & delivered on both. He then told me to try out the running boards for a few weeks & then come back in to check them out. Outstanding service! Highly recommended!!★★★★★
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★★★★★ My panel lights were on for check engine and after a careful examination, it was decided to reset lights and try driving rather than to tear into things that probably didn't need to be fixed. After 200+ miles no lights have come on and I feel like my care is working well. Mechanics advice not to move forward on any repair now has worked and I may have dodged what could have been a major repair bill. Great advice.★★★★★
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★★★★★ Great Service! Diagnosed, ordered part and repaired while I waited. All in under 2 hrs★★★★★
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★★★★★ Excellent service★★★★★
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★★★★★ Rich is professional, thorough, and cares about his customers. I've known Rich for a while now, but this is my first experience as a customer and I am thoroughly impressed, pleased and satisfied.★★★★★
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★★★★★ Rich is professional, thorough, and cares about his customers. I've known Rich for a while now, but this is my first experience as a customer and I am thoroughly impressed, pleased and satisfied.★★★★★
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★★★★★ Best place to take your car! I wont be going anywhere else Rich the mechanic was very informative about what was being done to the car and he was awesome! Did a great job changing my car struts, and for a good price.★★★★★
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★★★★★ Rich was amazing, have nothing but great things to say. Super low prices and superior quality makes this place a winner to me.★★★★★
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★★★★★ Rich goes above and beyond the call of duty. Does a great honest, fair and courteous job. Thanks again. Will be back.★★★★★
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★★★★★ Very happy with the results and the price even though he did a lot of work, it was very reasonable I trust him and I will go back if I ever need anything done....thamks Rich★★★★★
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★★★★★ Very professional. Will do business with them again and again!★★★★★
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★★★★★ The best! This is the third time and second vehicle I've been in with. Machado's is always professional, friendly, and fast!★★★★★
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★★★★★ If u are looking for an honest friendly and knowledgeable mechanic Machado’s Auto Care is the place for you. Plus he keeps a very clean shop !!!★★★★★
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★★★★★ The customer service is exceptional! We took a car to Rich to look at before purchasing very close to closing time. He welcomed us with no hesitation and went over and beyond to make sure we were making a good purchase. Highly recommend!★★★★★
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★★★★★ Great service great people and fair pricing.★★★★★
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★★★★★ Always Great service.★★★★★
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★★★★★ Great work and customer service! I bring my personal and work vehicles here. Thanks Rich!★★★★★
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★★★★★ Once again Rich has come through in repairing our 2001 Chevy Silverado. Work was completed as promised in the time frame promise.★★★★★
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★★★★★ Best service! Kind and quick.★★★★★
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★★★★★ A friend recommended I try this auto repair shop. I was very pleased with the quality of customer service and work! The office is very clean and comfy also!★★★★★
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★★★★★ Rich at Machado's Auto Care saved my life today.. I work a regular 9-5 so finding a place that was able to take care of me today was very difficult..He got me in with 15 minutes to spare, and did far more than what was required. I am now rolling around in my car again. I couldn't be more greatful★★★★★
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★★★★★ Always a pleasure!★★★★★
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★★★★★ Very professional and timely Thanks for going the extra mile★★★★★
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★★★★★ Came in to get a pre-sale inspection done on a Subaru I was interested in buying. Very professional and personable. The thoroughness of the inspection was much appreciated and gave me everything I needed to know to make a well informed buying decision. Great value for the price of the inspection.★★★★★
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★★★★★ Rick: Thanks for taking care of my wife's emergency!★★★★★
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★★★★★ Thank you for your fine work.★★★★★
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★★★★★ Exceptional customer service!!★★★★★
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★★★★★ Best customer service I've ever experienced!! I called to setup a last minute appointment for a noise my car suddenly started making, and without hesitation I was told to come on in. I was in and out within 30 minutes. From the time of my phone call until the time I received my keys back, I was overly welcomed! Thank you Machado's for giving me hope of finding an auto service that will provide excellent customer service!★★★★★
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★★★★★ Service was reliable and very accommodating. Took me in for a last minute install and guaranteed a window of time which they met it with no problem. I will definitely be coming back for future regular maintenance.★★★★★
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★★★★★ You guys do a great job and are very polite and easy to work with. Pricing is competitive and the customer service is exceptionable. We have worked with you guys for years and have always got great service and a helpful staff. Thank you for the many years of great service.★★★★★
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★★★★★ Great service and very reasonable prices.★★★★★
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★★★★★ Great customer service! Comfortable and clean waiting area! Free coffee!★★★★★
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★★★★★ Always professional and speedy service. Keep up the great work.★★★★★
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★★★★★ Always dependable.★★★★★
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★★★★★ I took my GMC truck in to Rich to try and diagnose an inspection code issue. He was honest about the process, fully explained his basic cost and found that a prior repair had failed to connect an 02 sensor. Once that was corrected, there were still a few issues with re-setting the ECM and it took several attempts and drive cycles to get the codes re-set. Rich was patient and took the time to check the check engine codes multiple times. Each time, he provided guidance on what might be popping up due to misfires and a few other issues. After several drive cycles, Rich was able to perform a final test and the truck passed the inspection. I am very pleased with Rich and his team a Machado's and highly recommend his service. Having experienced bad service in the past, I can say that my experience with Rich was a pleasure and I will be taking my vehicles back to Machado's in the future.★★★★★
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★★★★★ Once again, what I needed done was done in a timely manner and at a reasonable cost.★★★★★
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★★★★★ Didn't take long at all. Great service!★★★★★
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★★★★★ Professional, knowledgeable, excellent - I'll be back !★★★★★
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★★★★★ I had a nice experience. Rich exhibited great customer service and was thorough and honest in his assessment of my situation.★★★★★
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★★★★★ Thank you★★★★★
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★★★★★ Once again I left Machado's feeling like I'd done the right thing for my car and feeling that Rich had done right by me. And my car is ready for my upcoming road trip. So glad I found him again.★★★★★
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★★★★★ Mr. Machado was friendly, professional, and quick in completing the work I required. I was very pleased with the experience and will continue to do business with Machado's Auto Care in the future.★★★★★
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★★★★★ Rich is a very honest person... I took my kar to one place and they told me that it would cost me 2400 for my a/c to be fixed... Smh... I took it to Rich and it cost my 90 dollars... 85 for diagnosis and 5 for the fuses... Truly a honest person... Thank you Rich for being 100 with me...★★★★★
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★★★★★ Great service. Very helpful. Clean waiting room and nice personalities for ""ladies in distress.""★★★★★
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★★★★★ Great and fair shop. Took my car in for check engine light and they tried a fix. the light came back on and i took it back 3 weeks later and they checked it out for free. recommended some fixes and didn't force me into getting it done. They accurately recommended it being the fuel pump.★★★★★
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★★★★★ Great service! Wonderful people!★★★★★
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★★★★★ Expense but the service is great.★★★★★
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★★★★★ Great service! Rich will make sure you are taken care of. Highly recommend their services.★★★★★
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★★★★★ This man saved our vacation....went out of his way to make it happen....😄★★★★★
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★★★★★ excellent job thorough troubleshooting top notch repair★★★★★
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★★★★★ Rich Is very nice and professional love great customer service★★★★★
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★★★★★ This is not the first time that we bring our car and as always Richard delivery as promised★★★★★
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★★★★★ I needed to have some engine work completed (timing belt, water pump, spark plugs) and some other minor work completed as well. I called a few mechanic shops and Machado’s was the most competitively priced and were the most prompt in giving me an estimate for the repairs (two shops never bothered responding). Rich (the owner) was very courteous and even offered to give me a ride home so I could drop off my car the night prior ensuring that my car would be completed by the end of the next day. Very impressed with their service and will be taking my cars there for future maintenance and repairs and will also be referring my friends here as well.★★★★★
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★★★★★ Very very pleased , thank u!!!★★★★★
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★★★★★ Great honest and priced right!!! I wouldn't go anywhere else until you check them out!!! They are the BEST!!!★★★★★
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★★★★★ Awesome job. Will definitely go back for future work to be done.★★★★★
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★★★★★ Done while I waited !!★★★★★
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★★★★★ I really like this guy and his work ethic. He's friendly and explains the problem so that even a non-mechanical person can understand. Then he usually fixes the problem unless it's a problem only the dealer can fix. My last experience with him settled it: if he ever needs another mother I'll be happy to adopt him.★★★★★
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★★★★★ These are the best people you will ever want your car fixed by. Keep up the great, no, awesome work!!★★★★★
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★★★★★ Excellent customer service, get in and out, prices are reasonable★★★★★
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★★★★★ Great shop with trust worthy folks!★★★★★
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★★★★★ Great service and prices are very reasonable!★★★★★
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★★★★★ Rich was professional, helped me understand what the issues were, provided an estimate of time and expense, and was spot-on. I met Rich while at Collinsworth and liked him and his team so much that I moved with him to Machado. The work is always top-notch. I'll be seeing Machado again as my car requires repairs.★★★★★
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★★★★★ I'm happy and satisfied with the service done to my car. I'll be taking my other 2 vehicles here from now on★★★★★
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★★★★★ The only place I trust for my 67 Mustang. Rich and his team are very knowledgeable, professional and take the time to explain everything that needs explaining.★★★★★
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★★★★★ Dear Richard: Thank you for taking care of my automobile needs. I appreciate your professionalism, knowledge and honesty. I recommend your business without reservation, and ask you to provide your public with my email in case someone wants me to expand on this. Arturo Iglesias 8817788@gmail.com★★★★★
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★★★★★ Excellent service and personal attention.★★★★★
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Call Us: (972) 908-9020
Machado's Auto Care, 3035 S Shiloh Rd Garland, TX 75041 USA
Hours
- Mon - Fri
- -
- Sat - Sun
- Closed
Early Drop off and
After-hours Pick-up Available
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